Lennox Branch Operations Manager in Wilmington, Massachusetts
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers. We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.
National Account Services (NAS) , wholly owned by Lennox International, a 100+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.
We have 80+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to do that we need good people like you, who want to grow and learn. We consistently offer the best of both to all of our employees.
Competitive Pay + uncapped Bonus Opportunity
Company truck, phone, and uniforms provided.
Ongoing Training and Development
Medical, Dental, Disability & Insurance coverage, + 401k Plan Match
Company paid vacation, personal days & holidays
The person in this position manages and coordinates the activities of employees engaged in maintaining, servicing and installing commercial HVAC equipment and accessories. The manager is responsible for safety, labor productivity and efficiency, inventory management, customer satisfaction, employee retention and on-time arrival.
Duties include, but are not limited to:
Reads, analyzes and interprets written or verbal reports, correspondence or proposals and blueprints
Assists employees in diagnosing commercial HVAC equipment
Prepares estimates and proposals
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Requisitions and keeps inventory of tools, equipment and materials
Studies production schedules and estimates labor requirements for completion of job assignment
Directs employees engaged in dismantling, assembling and installing equipment
Interprets and communicates company policies to employees
Inspects and monitors work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
Ensures proper procedures are in place for reporting and managing accidents
Interprets specifications, blueprints and job orders to employees, and assigns duties
Establishes or adjusts work procedures to meet production schedules
Recommends measures to improve production methods, equipment performance and quality of product
Suggest changes in working conditions and processes to increase efficiency of branch, customer service or work crew
Analyzes and resolves work problems, or assists employees in solving work problems
Initiates or suggests plans to motivate employees to achieve performance goals
Maintains time and production records
Directly supervises four to ten employees
Carries out supervisory responsibilities in accordance with the company’s policies and applicable laws
Supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Perform other duties as assigned.
Associate’s degree (A.A.) or equivalent education from a two-year college or technical school
5+ years related experience or equivalent combination of education and experience
HVAC industry technical knowledge required
P&L Management Experience with successful track record preferred
Ability to travel in local market on a regular basis; occasional overnight travel required
Ability to climb ladders
Moderate lifting up to 90lbs
Computer skills; competent in MS Office software (Word and Excel)
Must achieve NATE certification in first full year as Branch Manager
EPA Certification: Type I and Type II or Universal Preferred
Positive mental attitude, self-motivated, self-starter, Competitive, High Energy
Ability to thrive in a fast paced environment, Professional and punctual
Requisition # 2018-16635
Category Service Operations
Shift / Hours Regular
Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.
Applicants with Disabilities
If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at Recruitment@Lennoxintl.com
For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify.
Please visit the E-Verify website for more information on this program.